The SAP IS-U CCS ( SAP IS Utilities Customer Care and Serviecs) is a Industry Solution from SAP which address the needs of a customer oriented utility company. In the next pages we'll refer to SAP for Utilities Industry Solution simply as IS-U or CCS. Along with standard SAP R/3, SAP has provided solutions that cater to the special demands of a particular Industry and are seamlessly integrated with the components of standard SAP. 

Eg: A equipment defined in standard SAP R/3 PM can be used while creating a device in SAP IS-U. These are called Industry Specific solutions. SAP          IS-U/CCS component is a Sales & Information system that supports all business processes and utility services of a utility company. The core IS-              U/CCS application is a consumption billing system that valuates measured and flat rate consumption and services. Though Services (but not                    consumption) can also be billed and invoiced using standard Sales & Distribution(SD).

SAP ISU Master Data Over view

Regional Structures

• Purpose of regional structure
• Postal Regional structure
• Political Regional structure
• Company Regional structure
• Dependencies of Regional structures

Scheduling

Schedule Master Record

• Parameter Record
• Portion
• Meter reading unit
• Creation of the above

Business Master Data

• Business Partner
• Contract account
• Contract
• Creation of Business master data