ExpertSoft Trainings provides SAP CS Online Training with certified experienced IT professionals who has more then 10+ Years of real time experience. Our trainers has good training experience so that best quality output will be delivered. Our faculty is dedicated so that we can complete your course as per the schedule given
Daily/Weekly at your convenience. We also allow you to record the classes from your end so that you can refer the classes once again when ever is required.We provide the Latest Version System Access with very good speed and 24*7 Support as well. We provide classes through online by using Gotomeeting and Webex Systems. We also give Interview support & Technical support. We satisfied 1000's of Customers from different location USA, UK, SINGAPORE, INDIA, SOUTH AFRICA, AUSTRALIA, NEW ZEALAND, DUBAI. We trouble shoot your problems while you are working we address your questions during the Online SAP CS Training even after the course completion.After completion of your course we will help you to clear your interviews and also assist you to get certified on SAP Customer Service. We will give you 100% Satisfaction and We provide the best quality real time online training.
Module 1: SAP Architecture
Module 2: SAP Project Landscape
Module 3: ASAP Methodology
Module 4: Overview on Customer service
Module 5: CS Integration with Other Modules
Topic 1: CS-SD Integration
Topic 2: CS-QM Integration
Topic 3: CS-FI Integration
Topic 4: CS-CO Integration
Topic 5: CS-PP Integration
Topic 6: CS-MM Integration
Topic 7: CS-HR Integration
Topic 8: CS-PS Integration
Module 6: Organisational elements in Customer service
Module 7: Master data in Customer service
Topic 1: Installed Base Management
Topic 2: Functional Location
Topic 3: Equipment
Topic 4: Serial Number Management
Topic 5: Work Centre
Topic 6: Cost Centre
Topic 7: Activity
Topic 8: Activity Pricing
Module 8: Warranty & Types
Module 9: Master warranty
Module 10: Status Profiles
Topic 1: Status profiles in Service Notifications
Topic 2: Status profiles in Service orders
Module 11: DIP Profile
Topic 1: Creation of DIP Profile
Topic 2: Characteristics
Topic 3: Material determination
Module 12: Service Notification
Topic 1: Basic configurations
Topic 2: Shop papers
Topic 3: Catalogue Profile
Topic 4: Partner determination procedure
Topic 5: Field control in Notifications
Topic 6: Additional functions in Notification
Module 13: Service Order
Topic 1: Basic configuration
Topic 2: Settings for Operations
Topic 3: Settings for Components
Topic 4: Planned cost & Actual cost
Topic 5: Settlement Profile
Topic 6: Item Categories
Topic 7: Advance Shipment
14) Outputs in Customer service Module
15) Copy controls in SD
16) Repair Procedure
17) Transaction types and Item categories
18) Counters
19) In-House Repair Process
Topic 1: Basic configuration
Topic 2: Under warranty & Beyond warranty scenarios
Topic 3: Action box functionality
Topic 4: Service order automation
Topic 5: Resource billing
Module 20: Repair-At-Site Process
Topic 1: Basic configuration
Topic 2: Under warranty & Beyond warranty scenarios
