1. Utilities Industry Overview

• De-Regulatory Market
• Unbundling

2. Introduction to SAP IS-U

• SAP R/3 Overview
• Extended R/3 Integration Model & SAP ISU
• SAP IS Utilities components
• ISU/CCS Integration Model
• Relation between R/3 and ISU Components
• Typical ISU Scenario

3. Regional Structures

• Purpose of regional structure
• Postal Regional structure
• Political Regional structure
• Company Regional structure
• Portions & Meter reading Units
• Scheduling tasks
• Dependencies of Regional structures

4. ISU Master data

• Introduction to Master data
• Business Master data

Business Partner

Contract account

Contract

System configuration in SAP IS-U & R/3

Creation of Business master data

• Technical Master data

Connection Object

Premise

Installation

System configuration in SAP IS-U & R/3

Creation of Technical master data

5. Move-in & Move-out

• Move-in Introduction
• Move-in Business scenario
• Move-in Processing
• Changes to contract data during Move-in
• Allocation of Contract to installation
• Installation History
• System Configurations @ SAP IS-U

6. Device Technology (Device management)

• Device Category & Device
• Device management Overview
• Integration with Logistics
• Register & Register data
• Modeling of devices
• Device Inspection and certification

7. Installations & Order processing

• Installation Overview
• The Installation service process
• Installation services
• Service processing
• Periodic Device replacement

Replacement of a meter

Reversal of Removal

• Business scenario: Replacement of sample device

Generation of service order

Executing the service order

Determining the Device location

Device Location & data

8. Overview of Technical Objects

• Relationship between Technical objects
• Service order execution steps
• Technical installation structure

Example of installation structure

Billing related process & data entry

• Device History
• Device life cycle

9. Meter reading Overview

• Meter Reading introduction
• Types of Meter reading
• Meter Reading Organization(Street route)
• Creating Meter reading orders
• Validating Meter reading results

Monitoring meter reading results

Reversing Meter reading orders

10. Integration of DM with other modules :

• Integration with MM module.
• Integration with PM module.

11. Billing Master Data, Rate structure, Creation and Execution

• Billing Class
• Rate type
• Rate Category
• Operands
• Prices, price categories, Price types
• Rates, Rate line items
• Facts
• Schemas, Working with schemas
• Rate Determination
• discounts/Surcharges

12. Important Billing Functions

• Billing Tasks
• Billing periods
• Special Billing functions
• Process of Billing
• Entry of selection
• Billing & Simulation
• Document Information
• Out-sorting (Billing and Invoicing)
• Billing Reversal Process
• Manual billing

13. Invoicing

• Invoicing Overview
• asks of invoicing
• Invoicing Processing
• Budget Billing procedure
• Payment plan categories
• Creation of Budget billing plan
• Payment plan (Creation and Configuration)
• Payment schemes (Creation and Configuration)
• Invoicing reversal (Basic settings for Invoicing reversal)
• Out-sorting (Billing and Invoicing)
• Lock Reasons for Invoicing
• Bill Printout
• Bill form
• Control Parameters for bill printout
• Classification criteria of billing line items