SAP S4HANA Service Corporate Training | SAP S4HANA Service Management Corporate Training
SAP S4HANA Service 2023 Training | SAP S4HANA Service Management 2023 Training
SAP S4HANA Service 2023 Online Training | SAP S4HANA Service Management 2023 Online Training
SAP S4HANA Service Management (SM) Training Content
Module 1: Overview of SAP S/4HANA Service
Topic 1: SAP S/4HANA Service Management Business.
Topic 2: SAP S/4HANA Service Management Solutions from SAP.
Topic 3: Setting Up your Own SAP S/4HANA Demo System Quickly and Cheaply.
Module 2: UI Clients for SAP S/4HANA Service
Topic 1: Using UI Clients for SAP S/4HANA Service.
Module 3: Organization
Topic 1: Describing & Displaying the Organizational Structure.
Topic 2: Describing Internal & External Business Partners.
Module 4: Master Data in SAP S/4HANA Service
Topic 1: Describing & Displaying Products.
Topic 2: Structuring & Displaying Technical Objects & BOMs.
Topic 3: Customer Master Data (Business Partner).
Topic 4: Material, Serial Number & Asset.
Topic 5: Maintenance Plan, Task List & Service Order Template.
Topic 6: Pricing.
Module 5: SAP S/4HANA Interaction Center
Topic 1: Using Interaction Center in SAP S/4HANA.
Module 6: On-Site Service
Topic 1: Using Service Requests.
Topic 2: Using Service Order Quotations & Solution Quotations & Product Bundle.
Topic 3: Using SAP S/4HANA Service Order Management.
Topic 4: Using Service Confirmations.
Topic 5: Carrying Out Service Billing.
Topic 6: Reservation & Purchase Requisition.
Topic 7: Field Service Management (On-Site Maintenance Service).
Topic 8: Other Related Features (Service Order Templates & Bills of Materials)
Module 7: In-House Repair
Topic 1: Carrying Out In-House Repairs (Depot Repairs).
Module 8: SAP S/4HANA Service Contracts
Topic 1: Understanding the Concept of Service Contracts.
Module 9: SAP S/4HANA Service Maintenance Plan & Recurring Service
Topic 1: Creating Service Order Templates & Maintenance Plans.
Topic 2: Scheduling Maintenance Plans
Module 10: Integration to Sales
Topic 1: Using Integration to Sales Order.
Module 11: Service Monitoring & Analytics in SAP S/4HANA Service
Topic 1: Using Embedded Analytics in SAP S/4HANA Service.
Topic 2: SAP Analytics Cloud
Module 12: Real Time Scenarios and Advance Topics
Topic 1: Advance shipment from stock to Techincain Consignment stock
Topic 2: Advance shipment from Procurement
Topic 3: Return Unused to Parts from Technician
Topic 4: Equipment Master
Topic 5: Categorization schema
Topic 6: Dropship Business Scenarios
Topic 7: Controlling, FSM, SD, MM, PM and HR integrations
Module 13: SAP S4HANA Service Module Configurations
Topic 1: Organizational Setup -Service Organization, Service teams and Positions along with mapping with Sales Organization, Sales Office and Sales Group
Topic 2: Business Partner Configuration - Customer, Contact Person, Vendor and Employee
Topic 3: Setup Service Products and Technical Objects
Topic 4: Service Transaction setup
1. Service Contract
2. Service Quotation
3. Solution Quotation
4. Service Order
5. Service Order Template
6. Service Confirmation
7. Service Contract Extended Warranty
Topic 5: Sales Document – Billing Request Document (BDR)
Topic 6: Setup Billing Document related to Service process Invoices
Topic 7: Configuration of Billing Plans for Contracts
Topic 8: Item Category determinations for all Transaction with different Item Categories
Topic 9: Copy Control for Transaction and Item Categories
Topic 10: Configuration of Organizational Data Determination
Topic 11: Configuration of Partner Functions
Topic 12: Configuration of Text Determination
Topic 13: Configuration of Status Profile
Topic 14: Configuration of Action Profile
Topic 15: Configuration of Date Profile
Topic 16: Configuration of Service Profile and Response Profile
Topic 17: SLA Profile, Warranty check Profile and determinations
Topic 18: Setup Output Control and BRF+
Topic 19: Pricing Procedure Determination for Service Contract, Service Quotation and Service Order
Topic 20: Pricing Indicator, Pricing Agreement and other Pricing Cost related setups
Topic 21: Subject Profile
Topic 22: Categorization schema
Topic 23: Alerts Management
Topic 24: Setup Logistics Integration
Topic 25: Setup Finance Integration
Topic 26: Setup Web Client / Interaction setup – Business roles for different Service Process
Topic 27: Fiori – Service Process Apps settings
Topic 28: Complete Configuration of Advance shipment from stock to Technician Consignment stock
Topic 29: Advance shipment from Procurement
Topic 30: Return Unused to Parts from Technician
Topic 31: Configuration of External Service
